Accessibility Information
Website Accessibility
We are currently undertaking efforts to enhance the accessibility and usability of our website, using the WCAG standards and guidelines. If you are using screen reader software and are having trouble accessing the information and/or functionality of the website, please contact us at 212-474-9800 or webaccessibility@dreamhotelgroup.com so that we can provide appropriate auxiliary aids and services.
Hotel Accessibility
The Time New York is committed to making our facilities, amenities and services accessible to guests with disabilities. Below is a description of many of the accessible features of the hotel in its public and guest room spaces.
For questions about accessible facilities and services offered by the hotel, please call 212-320-2949 or email frontoffice@thetimeny.com.
Accessible Public Spaces
- Entrance
- Service Animals Welcome. Service animals are exempt from pet policies and from any pet deposit charge or fee that is in place. If you have specific questions about staying with your pet or service animal, please reach out to us directly.
- Accessible route from public entrance to registration
- Accessible route from public entrance to restaurant
- Accessible route from public entrance to guest rooms
- Accessible route from public entrance to meeting room/ballroom
- Accessible route from public entrance to fitness center
- Accessible route from public entrance to swimming pool
- Registration Desk
- Concierge Desk
- Restaurant
- Lounge
- Valet Parking
- Self-parking area
- Accessible route from valet to registration
- Fitness Center
- Business center
- Swimming Pool
- Assistive Listening Devices for meetings
- Audible fire alarm
- Visual fire alarm
- Required clearances underneath bathroom vanities
- Mobility-accessible doors
- Lift access to all floors
- Complimentary wheelchair-accessible transportation
Accessible Guest Spaces
- Roll-in Showers
- Bathtubs with grab bars (shower)
- Transfer showers
- Portable tub seats (shower)
- Required clearances underneath bathroom vanities
- Visual fire alarm
- Audible fire alarm
- Doorbell notification device
- Telephone notification device
- Portable communication kits containing visual alarms and notification devices
- Mobility-accessible doors
- Text telephone device
- Braille detail on door signs
- Accessible privacy latch
- Accessible eye holes for convenient security
- Accessible door knobs/handles
- Televisions with closed captioning for hearing impaired
- Accessible shelving
- Accessible light switches
- Required maneuvering clearances
CLARIFYING NOTE: certain areas of the hotel are not fully accessible to guests with disabilities.